4619 20th Street, Bacliff, TX, USA
A Message to Our Valued Customers
Dear Valued Customer,
I want to personally apologize for the delays in communication and the progress of your project. Over the past several months, I have been dealing with a combination of significant personal challenges, including a decline in my health and a difficult divorce. On top of this, our company has faced unexpected internal setbacks due to sabotage from a former employee. These issues have had a direct impact on our workflow, and for that, I am truly sorry.
Despite these obstacles, I want to assure you that we are fully committed to making things right. We are currently in the process of relocating our shop to a new and improved location that will allow us to operate more efficiently and better serve our customers. We have a clear plan in motion to resolve all delays, complete outstanding work, and restore the level of service you expect and deserve.
Your patience, trust, and continued support mean more to us than we can express. We deeply appreciate your understanding during this challenging time and remain dedicated to earning and maintaining your confidence in our company.
If you have any questions or need an update on your project, please do not hesitate to reach out. Thank you again for your patience, compassion, and business.
With sincere appreciation,
OnPoint Auto Customs